How Novum Home Remodeling collects, uses, protects, and shares information provided through our website and services.
Last Updated: September 2026
Novum Home Remodeling (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting novumhrg.com , communicating with our team, submitting an online form, or requesting our services.
This Privacy Policy explains what information we may collect, how we use and share it, and the choices available to you.
This Privacy Policy applies to information collected through our website; contact and consultation forms; phone calls, text messages, and emails; advertisements and marketing campaigns; and consultations, inspections, estimates, and service requests.
This Privacy Policy does not control how independent third-party websites or services handle information. Their own privacy policies apply when you leave our website or interact with their services.
Information you voluntarily provide may include:
Please avoid submitting sensitive personal information unless it is reasonably necessary for us to provide the service you requested.
When you access our website, certain technical information may be collected automatically, including:
We may use collected information for legitimate business purposes, including:
We do not sell your personal information.
When you voluntarily provide your telephone number and give the required consent, you may receive telephone calls, text messages, appointment confirmations, consultation or inspection updates, project-related notifications, follow-up communications, and informational or promotional messages from Novum Home Remodeling.
Where permitted by law and properly disclosed when consent is collected, some communications may use automated technology, prerecorded messages, or artificial voice technology. Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply, and message frequency may vary.
You may withdraw your consent to text messages by replying STOP. For assistance, reply HELP or contact us using the information below. We may continue sending non-marketing communications when reasonably necessary to respond to your request, provide contracted services, or meet legal obligations.
When you provide your email address, we may send messages concerning service inquiries, consultations, estimates, inspections, appointments, active or completed projects, customer service, follow-up, and informational or promotional content.
You may unsubscribe from marketing emails using the instructions included in those messages. You may still receive transactional, customer-service, or project-related communications when necessary.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze traffic and performance, understand how visitors use our website, identify referral sources, measure marketing effectiveness, and improve website content and usability.
You can control or remove cookies through your browser settings. Blocking certain cookies may prevent parts of the website from functioning as intended. Third-party analytics, advertising, hosting, form-processing, or embedded-content providers may also use cookies according to their own privacy policies.
We may disclose personal information when reasonably necessary to website, hosting, and technology providers; communication and email providers; scheduling or customer-management providers; analytics and advertising providers; contractors, consultants, and professional advisers; service providers supporting business operations; government agencies or regulators when legally required; parties involved in protecting our rights, property, customers, or safety; or a successor organization connected with a business transaction.
Service providers are permitted to access information only as reasonably necessary to perform services for us or meet applicable legal obligations. We may share aggregated or de-identified information that cannot reasonably identify an individual. We do not sell, rent, or trade personal information.
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain customer and business records, complete active projects, meet accounting, tax, insurance, and legal obligations, resolve disputes, prevent misuse, and enforce our agreements. Retention periods may vary depending on the information, our relationship with you, and applicable legal requirements.
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, no website, email system, storage system, or method of electronic transmission can be guaranteed completely secure.
Our website may contain links to third-party websites, embedded content, maps, social-media platforms, or other external services. We do not control and are not responsible for their privacy, security, or content practices. Please review their privacy policies before providing personal information.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and, where appropriate, delete it.
Depending on your location and applicable law, you may have the right to ask us to confirm whether we maintain your information, provide access, correct inaccurate information, delete certain information, restrict or object to certain uses, or stop sending marketing communications.
Some requests may be limited by legal, contractual, security, or recordkeeping obligations. We may need to verify your identity before completing a privacy request.
We may revise this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal obligations. Updates become effective when the revised policy is posted. The “Last Updated” date identifies the latest revision.
Novum Home Remodeling
9990 Fairfax Blvd Ste 560
Fairfax, VA 22030
Phone: (571) 707-4050
Email: info@novumhrg.com
Website: novumhrg.com
Contact Form: Contact Novum
